TERMS & CONDITIONS

Effective as of 16 April 2025

Thank you for visiting PadelDeals SA through our website or mobile application platforms. These platforms are operated by Todo Padel (Pty) Ltd, located at 1015 Somerset Links, 0A Jigger Ave, Firgrove Rural, Cape Town, 7110.

If you have any comments or queries regarding these policies, please contact our customer care team atinfo@padeldeals.co.za or WhatsApp us at +27 79 457 8542.

Your access to and use of the online platforms are subject to the following policies and all applicable laws.

Governing Law

These general terms shall be governed by and construed in accordance with the laws of the Republic of South Africa.

Your Consent

By submitting information to us and/or by using our website, you give your consent to all information submitted, including your personal information, which may be processed by Todo Padel (Pty) Ltd as described below. If you do not wish to be bound by our privacy policy, you may not access or use this website.

Definitions

The terms “Automatic Anonymous Information” and “AAI” refer to information we collect through this online platform that does not, in and of itself, identify you personally. One example of AAI is your IP address.

The terms “content” and “feedback” refer to all the software and code comprising or used to operate this website or mobile application, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this platform.

The terms “PadelDeals”, “we”, “us”, and “our” refer to the company PadelDeals SA, operated under the holding company Todo Padel (Pty) Ltd.

The term “Personally Identifiable Information” or “PII” means information about you that could permit one to identify or contact you. Examples of PII include your name, address, and email address.

The term “privacy policy” refers to the privacy policy explained below.

The term “user-generated content” refers to all of the text, photographs, images, illustrations, graphics, sound recordings, video, audio-video clips, and other material that you post on or through our online platforms using the social networking tools we make available to you and that does not constitute feedback. One way that user-generated content differs from other information you provide, is that once submitted, is made available on our website to others. Examples of user-generated content are information you provide as part of a product review and comments you make in response to a blog post.

The term “website” refers to https://padeldeals.co.za, which is owned and operated by Todo Padel (Pty) Ltd.

The term “mobile application” refers to the official PadelDeals mobile application.

The term “platform” refers to both the website and mobile application of PadelDeals.

The terms “you” and “your” mean any user of this website or mobile application.

Representations and Warranties

PadelDeals does not make any warranties or representations that content and services available from the website and apps shall in all cases be true, correct or free from any errors.

PadelDeals shall take all reasonable steps to ensure the quality and accuracy of content available from the website and apps.

Refund Policies

We reserve the right to reject the return of products that are not returned in accordance with this policy procedure. We may request that you pay delivery charges to return such goods back to you.

Items marked as “SALE” will be refunded or exchanged to the value of the sale price paid.

For credit card and EFT refunds, different banking institutions have different lead times and can take 3-13 working days to reflect in your account.

Promotional Codes and Discount Codes

PadelDeals may make promotional codes available to customers who may use these to obtain a discount on a purchase. Please note that specific terms and conditions apply and regulate when and how promotional codes may be used.

The following terms and conditions apply standard to PadelDeals promotional codes:

  • Discount and promotional codes are only valid for one purchase by one user.
  • Discount codes must be applied at checkout when placing your order – they cannot be applied after the order has been confirmed.
  • Unless specified otherwise, discount codes may not be applied to items already on sale or in conjunction with other discounts or promotions.
  • All promotions and discount codes are valid for a limited period and may be subject to expire without prior notification
  • Discount codes are not refundable. Any items bought with a discount applied will be refunded the value of the payment applied to the items, and the promo code will not be reinstated for the value applied to the item. We may reissue a discount if the item is refunded due to an error caused by PadelDeals or a product defect.